Service World Expo
Frequently Asked Questions

Frequently Asked


To register for Service World Expo click here.

All Service World Expo hosted events are included with your registration. Find the schedule of events here.

You can find the Service World Expo cancellation policy here. For any additional questions, please reach out to

Cancellation Policy:

No refunds will be issued at any time. Substitutions are welcome up to 30 days prior to the event. Requests for substitutions can be submitted to by September 10, 2023. Refunds will not be issued for no-show registrants. Please note the program is subject to change at any time. Service Nation Inc. will not be liable for any ancillary or related costs, including, but not limited to hotel and airline charges or cancellation fees due to weather or other conditions or circumstances beyond our control.

We encourage everyone to register prior to the event but understand that may not always be attainable. Registration can be purchased onsite for $899.

Click here to view the Service World Expo schedule.

There is no additional cost for any “after hours” events. All “after hours” events held in conjunction with Service World Expo are included in the registration fee.

The best way to get from the airport to the hotel is to use an uber/lyft or taxi. The closest airport to Service World Expo is Phoenix Sky Harbor (PHX).

If you have any additional requests or need additional accommodations please reach out to

The Phoenix Convention Center offers the following ADA accommodations in their Accessibility statement below.

“Accessibility: The Phoenix Convention Center & Venues is an accessible facility in compliance with the Americans with Disabilities Act (ADA). Our design includes accessible parking and entrances, wheelchair ramps, multiple elevators, automatic doors, accessible restroom facilities, and assisted listening systems. For accommodation requests, please use 7-1-1 or call 602.262.6225, 48 hours prior to your visit.”

Find additional information regarding the Phoenix Convention Center policies here.

For sponsorship inquiries, please reach out to Lori Harvey at

Yourself, business cards, notebook, writing utensils, phone and charger, laptop and charger, water bottle, sweater, business casual clothing, and a ready to learn attitude.

The dress code for Service World Expo is Business Casual.

All registered attendees are invited to learn and network at Service World Expo in a welcoming, supportive, and enriching environment. Show management will not tolerate racism, sexism, harassment, violence, or any violation of basic human rights or threats to civil liberties.

Historically, the temperatures in Phoenix in early October range on average from 70 to 90 degrees Fahrenheit and sunny most days.

All of Service World Expo will be held on Level 1 and 3 of the North Building. You can find a map here.