Victoria Cheshire

Sr. Director of Customer Experience, EverConnect, Best Pick Reports, & Five Star Rated

October 4, 2023 8:00 am

Enhancing Homeowner Experience and Mastering Lead Generation: Best Practices for Success

In this presentation, we will explore the pivotal role of homeowner experience in driving successful lead generation strategies. We will delve into proven best practices, empowering participants with practical insights to foster positive interactions, nurture relationships, and optimize lead generation processes, ultimately boosting sales and customer satisfaction. Attendees will leave equipped with actionable strategies to elevate their homeowner experience and maximize their lead generation efforts in today's competitive market.

Victoria Cheshire, Sr. Director of Customer Experience, EverConnect, Best Pick Reports, & Five Star Rated: Victoria is a seasoned professional with over 15 years of experience in customer experience, specializing in the home service industry. With a strong background in customer satisfaction surveying for operational improvement, Victoria has spent 11 years optimizing processes to enhance customer interactions and elevate service quality. Additionally, she brings 5 years of expertise in lead generation, consistently delivering successful strategies to drive business growth and increase conversion rates. Victoria’s extensive knowledge and practical insights make her a sought-after speaker, sharing best practices to enhance homeowner experience and maximize lead generation efforts in today’s competitive market.