Service World Expo 2023 Schedule

Schedule is subject to change.

New this year, Service World Expo has developed training sessions based on company revenue streams. Four different tracks are available. No matter where you are on your journey we can help you with the next steps!

These are just recommendations, and everyone is welcome to participate in any session available. The company revenue streams will also translate to ribbons based on the color chart. This will help you find companies of your size to relate to and companies with higher revenues for you to aspire to.

Make sure you take advantage of the specific trainings and targeted networking!

Monday, October 2nd

8:00 am

2023 Service Nation Golf Tournament Benefiting the Joseph S. Groh Foundation

Exhibitor Load-In: Tuesday 8 am – 5 pm

Tuesday, October 3rd

7:30 am

Service Nation Alliance Meeting – Exclusive

6:00 pm

Service World Expo Opening Party at Canyon on Third Street

Wednesday, October 4th

7:00 am

Service World Expo Breakfast

North Ballroom D

8:00 am

Success Day Breakfast

8:00 am

Enhancing Homeowner Experience and Mastering Lead Generation

Breakout Session

8:00 am

What You Need to Know About Working with Family in the Business

All Tracks

8:00 am

Data Mining For Your Best Prospects

All Tracks

8:00 am

4 Secrets to Outpacing Your Competitors in the Home Service Industry

Track 3

8:00 am

How to Effectively Sell $5m and Beyond, Each Year!

Track 4

9:00 am

The Inflation Reduction Act? Are You Ready?

Breakout Session

9:00 am

How To Have A Profitable Maintenance Department

Track 1

9:00 am

Developing a Winning Sales Strategy

Track 2

9:00 am

It’s the Little Things – Improve Your Company Culture TODAY!

Track 3

9:00 am

Recruiting and Retention: “The Field of Dreams”

Track 4

10:00 am

General Session featuring Keynote Speaker Richard Karn

North Ballrom ABC

11:00 am

Exhibit Hall Hours 11:00am – 3:00pm Includes Lunch

5:00 pm

EXHIBITOR SPOTLIGHT – The Synergy Wordsmith: The Words We Share Matter!

5:00 pm

The PMG MC Four Corners Campaign

Track 1

5:00 pm

Is Your Service Business Toxic? (And How To Fix It)

Track 2

5:00 pm

Leadership – The Growth Multiplier

Track 3

5:00 pm

Accelerating Change in the HVAC Industry

Track 4

6:00 pm

Service World Expo Wednesday Night Event

Business Uncensored - Wednesday, October 4th

8:00 am

Business Uncensored – Time to Rise

8:30 am

Service Call Lifecycle

Exhibitor Breakdown: Thursday 3:30 pm – 5 pm

Thursday, October 5th

7:00 am

Service World Expo Breakfast

7:00 am

Women of Service World Breakfast and Panel Discussion

8:00 am

EXHIBITOR SPOTLIGHT – Maximize Your Performance with Rheem and Ruud’s Pro Partner Program

8:00 am

EXHIBITOR SPOTLIGHT – Using Geothermal Heat Pumps to Meet Your Electrification Goals

8:00 am

EXHIBITOR SPOTLIGHT – In Tough Times, It’s Time To Tighten Up Your Marketing

10:00 am

General Session featuring Keynote Speaker Tommy Mello

North Ballrom ABC

11:00 am

Exhibit Hall Hours 11:00am – 3:00pm Includes Lunch

3:00 pm

Why You Need a Cheerleader

Breakout Session

3:00 pm

Cashflow Finance

Track 1

3:00 pm

Build Systems In Your Business That Will Run Without You

Track 2

3:00 pm

How to Use Trello and Other Apps

Track 3

3:00 pm

Marketing & Branding Jenga- Developing a Brand So Your Marketing Doesn’t Topple Over Lemon Seed Marketing

Track 4

4:00 pm

Beyond a Credit Score: How Lenders Assess Risk

Breakout Session

4:00 pm

2024 Marketing Myth Busters – Contractor Marketing Dos and Dont’s

Track 1

4:00 pm

Are You Listening to What Your Financials are REALLY Telling You?

Track 2

4:00 pm

Creating the New Hire Experience- Why Invest in Onboarding

Track 3

4:00 pm

How to Create Your Own Reality

Track 4

6:00 pm

Service World Expo Thursday Night Event – Party at The Duce

Business Uncensored - Thursday, October 5th

3:00 pm

Business Uncensored – The Growth Mindset

4:00 pm

Business Uncensored – “Oh My Gosh That’s Your Price?”

Friday, October 6th

8:00 am

Service World Expo Breakfast

9:00 am

How to Thrive During the Electrification & Refrigerant Transitions

Breakout Session

9:00 am

Not All Leads Are Created Equal

Track 1

9:00 am

Everything I Know About Running an HVAC Business I Learned in Kindergarten

Track 2

9:00 am

Connect to Your Team, Manage Chaos

Track 3

9:00 am

Building a Culture of Excellence

Track 4

10:00 am

Are You Charging What You’re Worth

Breakout Session

10:00 am

25 Years in Home Improvement: Looking Back While Stepping Forward with Panel Discussion

Track 1

10:00 am

Service Management Myths: Leadership and Management Skills for Mid-Sized Businesses with Panel Discussion

Track 2

10:00 am

Call by Call Management, Improve Your Bottom Line Profitability Today with Panel Discussion

Track 3

10:00 am

Maximize Your Profitability with Panel Discussion

Track 4

Business Uncensored - Friday, October 6th

9:00 am

Business Uncensored – The Disruption of AI in the Trades: The Good, The Bad and The Ugly

10:00 am

Business Uncensored – Future Proofing Your Business

11:00 am

Business Uncensored – The One Where We Pivot! Pivot! Pivot!