Benjamin Middleton has been involved in the HVAC industry for 25+ years and has enjoyed seeing the industry from many different perspectives. Ben has served as a comfort advisor, installer, service technician and business owner on the contracting side. He has owned his own HVAC business consulting organization and worked on the manufacturer and distribution side as a territory sales manager, business consultant, and national sales training manager.
Ben holds certificates in advanced conflict resolution and SHERPA executive coaching.
Through these experiences Ben has always strived to create the win for every party involved in the transaction. Ben brings this perspective to every aspect of training that is developed and brought to you through the Daikin, Goodman, and Amana brand strategic training vendors.
Ben lives with his wife and two children in Katy, TX where he serves as the National Sales Training Manager for Daikin, Goodman & Amana brands.

Jennifer Bagley is an International Speaker, a Growth Hacker, and the CEO of CI Web Group, Inc., our preferred digital marketing agency. Jennifer delivers powerful presentations that keep the audience fully engaged and motivated to take immediate action, focus on high leverage activities and drive accelerated results.
Using our proven 12 Step Road Map strategic acceleration methodology, we help businesses compress time when marketing their company, product, and services, or when their goal is to heighten team synergy. Jennifer makes it her mission to help business owners achieve results, faster! In fact, many people call her agency The RESULTS Team.
Jennifer and her worldwide team of digital marketing experts have helped thousands of home service contractors grow their businesses and improve profits through effective marketing and operational strategies. CI Web Group has a proven track record of helping Home Service Contractors implement the right digital marketing activities, in the right order, at the right time – to significantly drive results, improve efficiencies and increase profits!

As Vice President of Contractor Services, Matthew is responsible for all lending and finance operations within the EGIA Family. He works directly with lending partners and affiliates developing and creating the most up-to-date finance offerings for EGIA’s vast contractor base. Through this collaborative process, Matthew and team gave birth to the OPTIMUS platform, delivering industry-high performance for contractors of every size. In addition, Matthew leads EGIA’s business development strategy, as well as the design and implementation of finance training content.
Matthew has been an integral part of the home improvement finance industry for over 20 years, with stops at American General Finance, Greensky and Renovate America. Matthew attended Virginia Commonwealth University, with a degree in psychology.